Shiva Kumar is a Principal Design Architect for Customer Success at AppViewX, where they design and implement automation solutions and ensure customers derive maximum value from their investments. Previously, they held roles as a Senior Systems Engineer at Infosys Ltd, a SOC Analyst at BT - Global Services, a Network Analyst at Oracle, and a Technical Solution Leader at Altran, where they managed large-scale deployments and technical onboarding for clients. Shiva completed their degree at Amrita School of Engineering Kollam in 2011 and has consistently focused on driving revenue growth and customer retention through strategic technical leadership and collaboration.
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