Javed Alam is a Customer Success Manager with over 5 years of experience in technical support and SaaS sales, currently enhancing client satisfaction and retention at AppyPie. Javed specializes in managing Office 365 environments and has a strong background in electronics and communication engineering from Jamia Millia Islamia. Previously, Javed served as a Technical Support Engineer at Uptimus Datalogix, where notable contributions included improving upselling capabilities and training junior team members. Javed aims to deliver tailored solutions that drive long-term value in customer success and SaaS environments.
Location
South Delhi, India
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