Vinay .

Vinay is an experienced professional in customer support and project management with a career spanning over two decades. Currently serving as an Assistant Manager in Customer Support at Aptara since December 2009, Vinay specializes in workflow management. Prior to this role, Vinay was the Delivery Head at Thomson Digital, responsible for overseeing new projects and managing production, quality standards, and client interactions. Vinay's earlier experience includes serving as a Team Leader at Aptaracorp, where responsibilities involved managing a team, motivating members, and ensuring adherence to processes and regulations. Vinay holds a B.Sc. in Electronics and a diploma in Computers from Delhi University, along with an MBA in Operations and Project Management from DIMS.