AptEdge brings intelligent collaboration and advanced machine learning into your Zendesk or Service Cloud workflow. A smarter way to manage support tickets.

Information Technology

AptEdge

AptEdge's headquarters in San Mateo, CA, United States

Kusal De Silva

Aakrit Prasad

Anthony Kilman

Shreesha Ramdas

Sharath Keshava Narayana

This department provides expert guidance and insights to clients on various business and marketing strategies.

Advisory Services

The Engineering team at AptEdge is responsible for developing and maintaining the core systems that integrate intelligent collaboration and advanced machine learning into Zendesk or Service Cloud workflows. This includes designing robust backend infrastructure, creating user-friendly frontend interfaces, and ensuring high system reliability through effective DevOps practices.

Engineering

This department focuses on enhancing client interactions and overall satisfaction with the company's services.

Customer Experience

The Engineering team at AptEdge is responsible for developing and maintaining the company's advanced machine learning algorithms and intelligent collaboration tools. They integrate these innovations seamlessly into Zendesk and Service Cloud workflows, enhancing support ticket management. The team ensures the platform's security and compliance while continuously optimizing its performance and scalability.

This department focuses on the development and implementation of engineering solutions and technology advancements.

Engineering Department

This department focuses on developing and managing investment strategies to optimize financial returns.

AptEdge

Org chart

Board & advisors

Teams

Advisory Services

Engineering

Customer Experience

Engineering

Engineering Department

Investment Strategy

Offices

AptEdge

Org chart

Board & advisors

Teams

Advisory Services

Engineering

Customer Experience

Engineering

Engineering Department

Investment Strategy

Offices

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