Leonardo Mattos has extensive experience in IT service management, with a current role as IT Global Service Manager for Wide Area Network at Aptiv since July 2015. Responsibilities include overseeing service level metrics, network asset management, and fostering collaborative relationships with regional teams. Prior experience includes serving as Regional IT Operations Manager at Delphi, where key duties involved managing IT services across multiple sites, engaging with strategic teams for operational escalations, and ensuring alignment with clients' business objectives. Additional roles span positions at CSC Computer Sciences and Delphi, focusing on network services leadership and IT security management. Leonardo holds an MBA in Information Technology from FGV - Fundação Getulio Vargas and a Bachelor's degree in Computer Sciences from Centro Regional Universitário de Espirito Santo do Pinhal.
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