Shyam Kumar is an accomplished professional with extensive experience in business intelligence and operations support services. Currently serving as Manager of Global Business Services at Aptiv since December 2017, Shyam leads initiatives for the Customer Satisfaction division on a global scale. Prior roles include Manager and Deputy Manager at Delphi, where Shyam managed teams providing critical business intelligence services across various functional divisions, and earlier work at FCI as Functional Leader and Sub Practice Leader, focusing on business performance analysis and market research. Shyam holds an MBA in Marketing and HR from Nehru School of Management and a Bachelor of Technology in Mechanical Engineering from N.S.S College of Engineering.
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