Kathy Knouff is a seasoned professional with extensive experience in sales and customer operations. Currently serving as the Senior Director of Sales Operations and Customer Operations at Aptos Retail since June 2019, Kathy has a proven track record in enhancing customer experiences. Prior to this role, Kathy held several key positions at OpenText from 2011 to June 2019, including Senior Manager of Global Technical Support and Manager of Strategic Analysis for Cloud Support Services. Kathy began the career at Cegedim Relationship Management, serving in various capacities from 2000 to 2011, such as Interim Director of Hardware Solutions Center and Service Delivery Operations Manager. Kathy holds a Bachelor of Science degree in Psychology from York College of Pennsylvania, earned between 1992 and 1996.
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