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Mark Baker

Senior Technical Support Analyst

Mark Baker is a seasoned professional with extensive experience in software development and technical support, particularly in retail systems. Currently serving as a Senior Technical Support Analyst at Aptos Retail since October 2016, Mark has previously held roles as a Technical Support Analyst and Software Developer, specializing in scalable Microsoft solutions utilizing C# .NET, Entity Framework, and WCF. Prior to Aptos Retail, Mark was a Software Developer at BT from April 2004 to October 2016, focusing on similar Microsoft solutions for blue chip clients. Earlier career experiences include roles as a SQL Developer at Wealth Management Software Limited, a PL SQL Developer at Britannic Assurance Public Limited Company, and an IT Support Specialist at Birmingham Cable Ltd. Mark's educational background includes attendance at Halesowen College and Thorns Community College.

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