Ramu Devalla is currently serving as the Service Center Manager at Aptronix India, focusing on managing daily operations and ensuring compliance with Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to enhance customer satisfaction. Previous experience includes roles as a Team Lead Manager at Reliance Retail, managing a team of 50, and Field Development Manager at Reliance ResQ, leading a 25-member team. Ramu also worked as a Lecturer in Computers at Jana Shikshan Sansthan, promoting education and self-employment for unemployed youth. Ramu's earlier experience includes associative operations at WNS Assistance and a role as a Student Trainee and MERN Stack Developer at The 10x Academy, developing skills in various web technologies. Ramu holds a Master of Computer Applications from Dr Lankapalli Bullayya College and a Bachelor of Science in Computer Science from Sun Degree & PG College.
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