Scott Johnson is an experienced Project Delivery Manager at AQA, where responsibilities include delivering the 'Workday' talent and performance project to over 1000 colleagues, as well as leading the design and build of a Zoho-based service desk platform for HR services. Previously, in the role of Lead Development Project Manager, Scott coordinated offshore teams in India and facilitated functional design workshops to ensure accurate system requirements. Further experience includes serving as Operations Manager, overseeing the safe delivery of Level 2 and Level 3 qualifications and leading process improvement initiatives. Prior to AQA, Scott held multiple customer service management roles at Bupa, focusing on large team leadership, remote process management, recruitment, and operational excellence. Scott holds a Post Graduate Certificate in Leadership & Management and a Business Studies degree, both from The Manchester Metropolitan University.
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