Simon Collins has extensive experience in service delivery and management within diverse sectors, including law enforcement and technology. Currently serving as Head of Service Delivery at AQA since May 2023, Simon previously held positions such as Digital Services Operations Manager at West Mercia Police and Head of IT Shared Services at a private company. A significant tenure at Capgemini spanned from 2003 to 2018, encompassing various roles focused on service integration and management for notable clients like Rolls-Royce and Virgin Trains. Simon's career began in technical support roles, culminating in a strong background in IT service management and customer relations, supported by a degree in Computer Studies from the University of South Wales.
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