MH

Mark Howell

ASQ Service Quality Division - Incoming Chair (Volunteer Leader)

Mark Howell, LSS MBB, A-CSPO, CSM, is an accomplished professional with extensive expertise in business process transformation and continuous improvement, demonstrated through significant roles at Lowe's Companies, Inc. and various other organizations. At Lowe's, Mark led enterprise-wide HR transformation initiatives, enhancing operational efficiency and employee experience while managing technologies such as SAP SuccessFactors and AI solutions. Following this, Mark served as a senior consultant across multiple industries, focusing on strategic value stream optimization and cutting-edge technologies. Mark also has a solid background in risk and compliance leadership at Sedgwick and engagement in Toastmasters International, emphasizing process improvement and leadership development. Additionally, Mark has contributed as a volunteer leader with ASQ and has operated as an independent consultant, delivering measurable savings and operational enhancements for noteworthy clients. Mark holds a degree from Colorado State University with a GPA of 3.92.

Location

Charlotte, United States

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