Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises'​ existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the minds of the enterprise's most experienced people. It empowers teams to use that data to improve first time resolution, optimize service team performance, assess risk, and drive exceptional customer experiences.

AI/ML

Analytics

Information Technology

Software

Aquant

The Tel Aviv-Yafo office focuses on software development, data analytics, and UX design to drive innovative tech solutions.

Tel Aviv-Yafo

Aquant's headquarters in New York, NY, United States

This department oversees the maintenance, validation, and integrity of data to ensure high-quality information for decision-making.

Data Management

The Customer Success Team at Aquant ensures clients maximize the value of the service intelligence platform by providing expert support and guidance. They work closely with customers to improve service performance, enhance first-time resolution rates, and optimize team efficiency using data insights from Aquant’s platform. The team is composed of skilled professionals who manage customer relationships, address technical challenges, and drive exceptional customer experiences through proactive engagement and strategic initiatives.

Customer Success Team

This department is responsible for developing and maintaining software solutions through engineering expertise and automation.

Engineering Services

The Product Management and Design team at Aquant is responsible for defining the vision, strategy, and roadmap for the company's service intelligence platform. This team collaborates closely to craft user-centric designs and optimize the user experience, while managing product development and ensuring alignment with business goals. They leverage insights from diverse data sources to drive enhancements that boost service performance, improve first-time resolution rates, and deliver exceptional customer experiences.

Product Management and Design

This department is responsible for ensuring the quality and reliability of products through rigorous testing and evaluation.

Quality Assurance

This department focuses on designing, developing, and maintaining software applications and systems.

People (4)

Jobs (0)

Other teams

Customer Success Team

Engineering Services

Product Management and Design

Quality Assurance

Software Development