Arbitration Forums, Inc. is a membership-driven, not-for-profit organization that exists to effectively and efficiently serve its over 4,700 members' recovery and resolution needs. AF is the nation's largest arbitration and subrogation services provider. Annually, its members file over 619,000 arbitration disputes and 1,209,000 subrogation demands collectively worth over $7.7 billion in claims.

Banking

Insurance

Law Enforcement

Legal

Arbitration Forums, Inc.

Arbitration Forums, Inc.'s headquarters in Tampa, FL, United States

Eric Spencer

John Shedd

Heather Gleason

Danielle G. Smith

Candy Boschard

Steve Janicki Chfc, Cpcu, Scla

Chayna McDuffee

This department focuses on resolving conflicts and disputes through arbitration and mediation processes.

Dispute Resolution

The Arbitration and Dispute Resolution team at Arbitration Forums, Inc. is responsible for managing and overseeing the arbitration process for member disputes, ensuring efficient case handling and resolution. This team works closely with various stakeholders to facilitate fair outcomes, provide support to members, and streamline communication throughout the arbitration lifecycle. Its ultimate goal is to uphold the integrity of the arbitration process while maximizing member satisfaction and recovery of claims.

Arbitration and Dispute Resolution

The Quality Assurance and Testing team at Arbitration Forums, Inc. ensures the reliability and performance of software applications that support member services. They conduct rigorous testing processes, identify defects, and implement automated testing solutions to enhance system efficiency, ultimately ensuring that the organization can effectively address the arbitration and subrogation needs of its members.

Quality Assurance and Testing

The Software Development Team at Arbitration Forums, Inc. is responsible for designing, developing, and maintaining innovative software solutions that streamline arbitration and subrogation processes for the organization's members. By leveraging their diverse programming skills and technical expertise, the team enhances user experiences, improves system efficiency, and ensures the security and integrity of over 619,000 annual arbitration disputes and 1,209,000 subrogation demands. Their work plays a crucial role in facilitating effective conflict resolution in the insurance industry.

Software Development Team

The Technology and Engineering team at Arbitration Forums, Inc. is responsible for designing and implementing robust technical solutions that enhance the efficiency and effectiveness of arbitration and subrogation processes. This team collaborates on system architecture, manages endpoint solutions, and oversees DevOps practices to ensure seamless operation and integration of technology within the organization, ultimately supporting the needs of its member base.

Technology and Engineering

The Data and Analytics Team at Arbitration Forums, Inc. focuses on leveraging data to enhance the efficiency and effectiveness of the organization’s arbitration and subrogation services. They analyze member data to identify trends, develop actionable insights, and build reporting tools that support decision-making and improve member satisfaction. By ensuring data quality and providing analytical expertise, the team enables AF to optimize their services and better meet the recovery needs of their members.

Arbitration Forums, Inc.

Org chart

Teams

Dispute Resolution

Arbitration and Dispute Resolution

Quality Assurance and Testing

Software Development Team

Technology and Engineering

Data and Analytics Team

Offices

Arbitration Forums, Inc.

Org chart

Teams

Dispute Resolution

Arbitration and Dispute Resolution

Quality Assurance and Testing

Software Development Team

Technology and Engineering

Data and Analytics Team

Offices

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