JF

Javier Frank

Global Director, Customer Success at Arc XP

Javier Frank has a wide range of work experience spanning multiple industries and roles. Javier is currently the Global Director of Customer Success at Arc XP, a position they have held since May 2022. Prior to that, they worked at The Washington Post as an Account Manager from September 2019 to May 2022.

From 2014 to 2019, Javier served as the Director of Technology and Commerce at Isobar U.S., where they helped organizations develop and implement their digital commerce programs. Javier also played a key role in shaping the customer engagement strategy and overseeing the technical capabilities of the US commerce practice.

Before their time at Isobar, Javier worked at arvato systems as a Senior Consultant and Professional Services Lead from October 2011 to December 2013. Javier provided digital commerce consulting services and specialized in Hybris technical consulting.

Javier's earlier experience includes roles as the Product Manager and Senior Software Architect at CommerceTools GMBH from February 2007 to November 2010, a Java Developer at FAST GmbH from October 2006 to January 2007, a Software Analyst and Developer at Sindicato Médico del Uruguay from September 2002 to August 2006, and a Software Developer at Banco Central del Uruguay from April 2003 to April 2005.

Javier Frank obtained their degree in Computer Science from the Universidad de la República, where they studied from 1995 to 2004. In addition to their degree, they have also received certifications as a Hybris Core Developer from Hybris AG in May 2012, and as a Certified Scrum Master from Scrum Alliance in July 2011.

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