Jonathan Taylor

Jonathan Taylor is a Technical Business Analyst at Arcadia since May 2022, where responsibilities include conducting data verification tasks utilizing APIs and leading customer training sessions to enhance product utilization. Previously, in the role of IT Project Coordinator, Jonathan improved project quality ratings by 40% through specialized training initiatives. Prior experience includes serving as Project Coordinator at Urjanet, ensuring compliance with Service Level Agreements and developing KPI reports, and as Distribution Service Analyst at Safelite AutoGlass, where collaboration with Oracle programmers streamlined purchasing operations across 92 warehouses. Jonathan holds a Bachelor of Business Administration in Management Information Systems from Georgia Gwinnett College, completed in 2021.