William Caetano is a Master Black Belt with extensive expertise in operational excellence and quality management. They hold a Master's degree in Electrical Engineering and a postgraduate degree in Quality Management. Previously, William served as an instructor in technical courses and taught numerical methods in engineering programs. With nine years in steel industry management, they focused on implementing and enhancing ISO 9001:2015 and IATF 16949:2016 quality management systems. Currently, William works at ArcelorMittal, leading operational excellence projects aimed at financial gains and coordinating a Lean Six Sigma Black Belt training program.
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