Dylan Deppendorf is an experienced IT support and administrative professional with a diverse background in technical support and configuration management. Currently serving as a Qlik Coc Support Team L2/3 at ARCESI-EA since September 2022, Dylan maintains service quality for Qlik Sense within an Airbus project, effectively managing incidents through ServiceNow and escalating issues as necessary. Previous roles include Technicien Gestion de configuration Smartphone at Digital Mobility Services, where incident management for mobile devices was a key responsibility, and Agent Administratif at Toulouse Métropole, focusing on analytical studies for commercial rehabilitation projects. Dylan's career also includes positions at Hauban as a Technicien Support Applicatif N2 and at CGI as a Service Line Leader, where management of HR Portal services and incident oversight were pivotal. The professional background is further enriched by language skills in French, English, and German, and experiences in various administrative and technical capacities.
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