Seasoned and successful innovative Senior Executive and CIO with demonstrated leadership during national crisis and disasters, and major transformation in large organizations in the private, federal government, and not-for-profit sectors, based on successful implementation of risk management, metrics, and performance based contracts.
As CIO of the Department of Commerce. Tasked with leading the department's and bureaus' information technology components to be more collaborative and more effective in information sharing and the modernization and enterprise-wide use of information technology in support of the department's strategic plan: America - Open for Business.
As the CIO of the FAA's Air Traffic Organization, crafted the vision and strategy, and then led the two year successful transformation of the ATO's IT organization, resulting in measured improvement via a customer focused, operationally excellent of service delivery model. Then partnered with CIO Dave Bowen and the FAA IT Leadership Team to guide IT as part of the FAA's transition to a true shared services model with Finance, Acquisition/Procurement, Facilities Management.
As the CIO of the American Red Cross during Hurricanes Katrina, Rita, and Wilma, led the introduction and use of a call center for service delivery, introduced a governance model for IT, guided the outsourcing of the national data center.
As the first CIO of the US Department of Homeland Security, led the development of the IT Strategy for Homeland Security, guided the implementation of the unclassified and classified networks of the new department, oversaw the creation of the department's enterprise architecture, and provided the vision for the use of IT across the department.
Specialties: Strategic and innovative use of IT; IT governance; management by metrics (balanced scorecard); talent development; enterprise architecture; portfolio management; Congressional testimony; public speaking; business development and strategy.