Domonic Shaw

Domonic Shaw is a seasoned IT professional with extensive experience in desktop support and incident management across multiple organizations. Currently serving as a Senior IT Desktop Specialist at Archer since April 2024, Shaw previously held roles such as IT Support Engineer at LeoLabs, Inc. and Help Desk Specialist at Palo Alto Networks, where responsibilities included remote and on-site support, managing inventory of devices, and upgrading operating systems and hardware. Shaw's early career included positions at Symantec, Modis, and Ricoh USA, demonstrating expertise in peripheral management, Active Directory, and networking. Educational background includes studies at De Anza College from 1997 to 2002.