Technical Support
About
The Technical Support team at Archer is dedicated to providing expert assistance and solutions to clients utilizing Archer's integrated risk management platform. They handle troubleshooting, resolve technical issues, and ensure optimal performance of the system, bridging the gap between the company's technology and its users. This team, which includes managers, engineers, and senior support personnel, works collaboratively to maintain high levels of customer satisfaction and support the effective management of digital risks.
Team members
Diana N.
Technical Support Manager
Divina Celis
Technical Support Engineer
Doug Swarts
Advanced Technical Support Eng...
Eli N.
Senior Software Support Engine...
Fatema Abdelaziz
Technical Support Engineer
Jonathan Sloop
Technical Support Manager
Loree Eppert
Sr Engineer, Technical Support
Meladye Shively
Senior Program Manager - Techn...
Mohamed Zaky
Technical Support Engineer
Omar El-Khashab
Technical Support Engineer
Sarah Elsokkary
Technical Support Manager
Sarhang Hevary
Senior Principal Support Engin...
Ziad Elmehy
Senior Designated Support Engi...
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