Jonathan Welker has a diverse work experience ranging from development engineering to customer support and service roles. Jonathan started their career in the software industry at Cyrious Software, Inc. where they worked as a developer, creating frontend applications with Angular and managing project tasks using JIRA. Jonathan also served as a Tier 1 Support Technician, troubleshooting and resolving technical difficulties for customers. Prior to their software roles, Jonathan worked at Papa Murphy's as a Pizza Maker, providing efficient service, maintaining workplace cleanliness, and promoting new products. Jonathan also gained experience in the food industry at Jimmy John's, where they worked as a Sandwich Artist and later as a Shift Manager, overseeing a team of employees and managing operational tasks. Additionally, Jonathan worked as a Crew Member at Stone Ridge Landscaping Inc., where they installed landscapes and hardscapes, communicated with clients, and collaborated with a group to achieve common goals.
Jonathan Welker attended Udacity from 2016 onwards, pursuing a degree in Full Stack Web Development. Jonathan has also obtained a certification in Critical Elements of Superior Customer Service from LANTEC of Louisiana, although the specific month and year of obtaining this certification are not mentioned.
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