Ramona (.

Ramona is a skilled DevOps Engineer currently working at Archive360, specializing in Azure DevOps, Bicep, AKS, Docker, and ELK/Opensearch. Previous experience includes serving as a System Administrator at USOURCE Technology, where responsibilities encompassed web server support, CI/CD collaboration, and system troubleshooting. At Endava, Ramona held multiple roles, including IT Support and Monitoring Engineer—focusing on server monitoring and ticket management—and Service Desk Specialist, where training delivery and quality assurance of resolved tickets were key tasks. Additionally, Ramona has experience as a Service Desk Analyst and served as a trainer for service desk interns. Academic qualifications include a Postgraduate Degree in Computer Science and a PhD in Geology from Babes-Bolyai University, alongside a high school diploma in Mathematics and Computer Science.