Thais Sanches possesses extensive experience in e-commerce operations and customer service. From March 2021 to July 2022, Thais worked as an Analista de E-commerce at Floricultura Verde Perto, overseeing product management and enhancing customer experience through effective site navigation. Subsequently, Thais served as an Analista de Cadastro E-Commerce at Atacado Vila Nova from April 2023 to February 2024, focusing on product registration and maintenance in a B2B setting to ensure quality and commercial performance. Thais also held the title of Analista de Sac, where responsibilities included customer support and issue resolution. Currently employed as an Analista de qualidade at Arcor do Brasil since June 2024, Thais manages logistics information and data analysis to optimize customer satisfaction metrics. Thais is pursuing a degree in Business Administration at Centro Universitário UniMetrocamp and is enrolled in a bachelor's program in Quality Management at UniFavip Wyden.
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