Jayden Thorup is an experienced IT professional with a diverse background in technical support and computer consulting. Currently serving in the Development Operations and Technical Support Escalation roles at Arcserve since August 2019, Jayden specializes in ShadowXafe and StorageCraft products, identifying issues in customer environments and collaborating with development teams for troubleshooting. Jayden has been self-employed in computer consulting since January 2006, providing a wide range of services including Microsoft Office 365 support, custom PXE boot systems, virus removal, and hardware maintenance. Prior experience includes roles at StorageCraft Technology Corp. as a Technical Support Lead, Deseret Mutual as an IT Analyst, and The Professional Education Institute, where significant contributions were made to SharePoint and Office 365 implementations. Jayden's educational background includes a certificate in computer studies from Salt Lake Community College and a high school diploma from Bountiful High.
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