Silke Ritter is a seasoned professional with extensive experience in operations analysis, currently serving as a Sr Operations Analyst at Arcserve since August 2014. In this role, Silke administers a wide range of Salesforce functionalities, including managing leads, accounts, opportunities, and user profiles, as well as overseeing data migration and improving auto-renewal processes. Prior to joining Arcserve, Silke held multiple positions at CA Technologies from October 2008 to August 2014, including Sr Operations Analyst and Inside Channel Account Manager, where proactive support of a reseller community and partner relationship management were key responsibilities. Silke's educational background includes a degree from HTL Dornbirn from 1999 to 2004.
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