Lesley Jackson

Lesley Jackson has a diverse work experience in various roles and industries. Lesley started their career as an Operations Centre Manager at Virgin Media in 2005, where they were responsible for field support operations for residential customers. Lesley also managed the implementation of an automated routing solution and was involved in process improvement projects. In 2012, Lesley became the Head of Operations at Virgin Media, overseeing back office functions and managing a budget of £21 million. Lesley provided operational expertise and ensured adherence to SLAs and KPIs. Lesley then worked as a Business Development Manager for various companies in 2014, before becoming an Operations Manager at Premier Inn. Currently, they are the Head of FM Helpdesk at Arcus FM.

Lesley Jackson attended Washwood Heath Technology College from 1976 to 1983. No specific degree or field of study information is provided.