Ardennes-étape specialises in high-quality holiday home rental in the Belgian Ardennes. The selection goes from cosy cottages to luxury villas and authentic castles. The three main criteria are quality, location and atmosphere.

The company, based in Stavelot in the Liège province, was founded in 2001 by André Offermans and based solely on the use of the internet. This was quite the revolutionary approach. When most part of the industry was still working with pen and paper to process reservations, Ardennes-Etape decided to, from the very beginning, automatize the booking procedure.

With over 2,100 self-catering holiday homes, Ardennes-Etape has firmly established a market leader position. More than 50 multilingual employees are passionate about their job and the beautiful Belgian Ardennes. With a contact centre available seven days a week and an in-house IT and marketing department, Ardennes-Etape offers all co-workers a pleasant working environment, allowing everyone to improve their skills, show personal initiative and work independently as well as in team.

Ardennes-Etape offers tons of tourist information for holiday-makers-to-be. The Guide Ardennes-Pass, filled with discounts and free for all clients, makes sure they enjoy the very best the Belgian Ardennes have to offer.

Do you have substantial language skills (FR and NL, and maybe EN and DE)?
Are you a team player? Are you prepared to take on a challenge?

Send us your CV and motivational letter and we will be happy to meet you.

Hotels & Hospitality

Rental

Travel & Leisure

Ardennes-étape

Ardennes-étape's headquarters in Stavelot, Belgium

Quentin Charlier

Bastien Houssiaux

Gérald Schreurs

Anthony de Brackeleire

Audrey Quoitin

Dmitri Goosens

Guillaume Lemaire

Jérémy Bastin

Catherine van Beek

The Customer Success Team at Ardennes-étape is dedicated to enhancing the experience of both hosts and guests. They ensure that hosts receive support and guidance to optimize their rental properties while creating memorable experiences for guests through personalized service and tailored recommendations. This team plays a vital role in maintaining the high standards of quality and atmosphere that Ardennes-étape is known for, fostering long-term relationships and promoting customer satisfaction.

Customer Success Team

Ardennes-étape

Org chart

Teams

Customer Success Team

Offices

Ardennes-étape

Org chart

Teams

Customer Success Team

Offices

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