Ignacio Herrera

Ignacio Herrera is an experienced professional in the field of IT and customer experience, currently serving as the CX PRO Coordinator and Support Engineer at Arduino since August 2019. Ignacio has a diverse background with roles such as IT Support Engineer at Optima Computer Centre Ltd and Validations Specialist at OpenText, where responsibilities included managing administrative network connections for confidential document transactions. Prior experience as an IT Engineer at Databac Group Limited involved IT infrastructure management and product consultancy. Ignacio also contributed as an IT Assistant and Technical Interpreter at Olympic Broadcasting Services. Academic credentials include a Master's degree in Information Systems from Lund University and a Bachelor's degree in Media Technology from Kingston University, complemented by studies at Universidad Politécnica de Madrid.