Frederic DEVROYE is an experienced manager with a strong background in customer care, operations, and business development. Currently serving as the Manager of Daily Banking and Successions at Argenta, Frederic has previously held roles such as Project Manager for Merchant Customer Experience & Billing at Worldline and Partner at team2lead. Frederic co-founded MyQM, focusing on quality monitoring in contact centers, and held various leadership positions including VP of Business Development & Innovation at Koramic2Engage and VP of Customer Care at VOO. Prior experience includes senior roles at Nu Skin Enterprises managing operations across Europe, and as Managing Director at Euro Center and èggo overseeing extensive retail operations. Frederic started a career at Belgacom as Operations Director for Directory Assistance and gained consulting experience at Accenture. Frederic holds a Master in Commercial Sciences and a Special Degree in People Management from Ichec Brussels Management School.
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