Albert Lopez is an accomplished IT professional with extensive experience in desktop and technical support, currently serving as IT Desktop Supervisor at Argo Group since July 2019. Previous roles include Senior Executive Desktop Support Specialist and Team Lead in Operations & Engineering at Rackspace, where responsibilities encompassed managing complex systems for compliance, budget oversight, and team performance measurement. Albert has a strong background in Windows system administration, having maintained large server environments and provided high-level support to executives at Y&L Consulting and other organizations. Educational qualifications include a Certification in Network Systems Administration from the National Institute of Technology and relevant security clearance.
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