Peter Nagy

Peter Nagy has had a diverse range of work experiences. Peter started their career as a Customer Service & Retail Representative at RING DISTRIBUTION from February 2010 to September 2012. During this time, they handled various customer problems, coordinated with departments for resolutions, prepared reports, and dealt with customer complaints and queries.

After that, Peter worked as a Call Center Teamleader at Otlob.com from February 2013 to September 2014. In this role, they provided daily direction and communication to employees, suggested methods for improving operations and efficiency, and provided feedback and coaching to team members.

From October 2014 to December 2016, Peter was a Web Content Leader at E-smart. Peter was responsible for producing and updating content on the website and developing editorial guidelines.

In January 2017, Peter became a Customer Service Manager at a company called ariika. Peter supervised and managed functions related to the Call Center work area, overseeing activities of telephone operators and call center agents. Peter updated and maintained the call center database.

In January 2018, Peter took on the role of Fulfillment Manager at ariika, where they reviewed customer orders, planned and coordinated delivery activities, and made critical business decisions to meet customer expectations. Peter also developed process improvements for cost-effectiveness and performed customer negotiations for delivery rates.

Lastly, Peter became a Sales Manager at ariika in October 2019. In this position, they supervised sales channels, including offline and online resellers, corporate deals, and marketing exhibitions.

Overall, Peter Nagy has gained experience in customer service, call center management, content editing, and sales management throughout their career.

Peter Nagy attended Nasr School for middle school, although the start and end dates are unknown. Peter then attended Ahmed Lotfy School from 2002 to 2005, where they completed their secondary education with a degree of "Good." Later, Peter Nagy pursued a Bachelor's degree at the Faculty of Commerce, although the start and end dates for this degree are not provided.