Jacob Williams

Jacob Williams has held various positions in the IT field since 2010. Theirmost recent role was as an IT Enterprise Systems Administrator/Client Support Lead at AristaMD from 2022. In this role, they were responsible for resolving issues and escalating problems with knowledgeable support and quality service regarding the AristaMD application, internally and externally. Jacob also spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts, and kept software licenses current for computers and mobile devices. Prior to this, Jacob held the role of Systems Engineer - Help Desk at Senior Resource Group from 2017, Desktop Support Specialist I at Illumina from 2017, Development Coordinator at Ace Asphalt of the Southwest from 2016, Information Technology Technician at Sunnyside Unified School District from 2015, and Server at Brookdale Senior Living from 2010. In their role as Information Technology Technician, they collaborated and coordinated with multiple stakeholders to understand and meet their technological needs, and performed hands-on hardware and software configuration, installation, and maintenance of digital devices for the schools, including laptops, desktops, printers, monitors, etc. In their role as Server, they were skilled in meeting and tailoring the daily serving needs for a variety of elderly residents, worked cooperatively in a team environment, and assisted with special events meeting the residents’ requirements for new genuine experiences.

Jacob Williams attended the University of Arizona from 2011 to 2015, where they earned two Bachelor's Degrees in Management Information Systems, General from the Eller College of Management. Jacob also obtained the NSTISSI-4011 certification from the University of Arizona, Eller College of Management.