Abiy Melake

Abiy Melake is an experienced Information Technology Services Specialist at Aritzia, where responsibilities include delivering IT support across North America, enhancing IT operations at the Toronto Support Office, assisting with user acceptance testing for software, and managing the launch of a new distribution center. Prior to Aritzia, Abiy served as a Retail Specialist at Freedom Mobile, focusing on customer service enhancement and sales growth, while also supervising operational tasks. Additional experience includes a role as a Lead Generation Representative at TOPdesk, where Abiy generated leads through outreach efforts. Abiy holds a Bachelor of Commerce degree in Business Technology Management from Ryerson University and completed training with NPower.