Aron Complin is a Workforce Management specialist with over 20 years of experience in the Contact Centre environment. They have successfully led teams, optimized client experiences through automation, and developed effective scheduling and forecasting processes. Currently, Aron is the Manager of Workforce Management at Aritzia, while also coaching fitness classes at CrossFit Canuck. Their previous roles include senior positions at ServiceTitan, One Contact Inc., and Bell, among others, where they consistently improved operational efficiency and team performance. Aron holds a degree with High Honours in Travel & Tourism from Seneca Polytechnic.
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