Doris Lima

Doris Lima is a seasoned professional with extensive experience in customer care and team management. Currently serving as Senior Manager Customer Care at Arjo since May 2019, Doris has previously held key positions such as Manager of Customer Experience at Ozery Bakery and Supervisor Customer Care at Baxter International Inc., where responsibilities included managing teams of up to 25 representatives and driving operational efficiencies. Additional experience encompasses roles as Area Manager at News Marketing Canada and Manager of Social Media and Customer Care at WIND Mobile, where talent acquisition and training were prioritized. Doris began a career in customer support with The Shopping Channel and managed corporate accounts at Livingston International. Educational credentials include studies at George Brown College and Humber College.