Marcus Johansson

Marcus Johansson is an experienced professional in digital customer experience and CRM management, currently serving as the Director of Digital Customer Experience and Sales Effectiveness Director at Arjo since April 2017. Prior experience includes roles as CRM Director at Getinge Group, CRM Process Manager at ArjoHuntleigh, and CRM Business Analyst at Getinge Infection Control AB, demonstrating a strong background in managing customer engagement platforms and global sales processes. Earlier in his career, Marcus worked at Genesys Conferencing as a CRM Project Manager and Customer Relation Manager. Marcus holds a Master of Business Administration in International Business from Karlstad University and completed additional studies at the University of Hohenheim.