Thomas Wade

Thomas Wade is an experienced professional currently serving as the Contact Center Team Leader at Arjo since March 2023, focusing on customer care within healthcare contracts and rentals. Previous roles include Event Coordinator and Customer Service positions at Costa Coffee, where strong customer liaison and problem-solving skills were developed. During the pandemic, Thomas supported various organizations, including Essity in tax administration and Capita in a leadership role for the Test and Trace Program. A significant tenure at Sainsbury's involved management positions across multiple departments, excelling in trading, online operations, and team leadership. Educational credentials include an A2 Level in Mathematics from All Saints Academy, Dunstable, completed in 2012.