Pascal Quemener

Pascal Quemener has extensive experience in the banking and information technology sectors, currently serving as the Responsable de Département for the Qualité de Service department at Crédit Mutuel Arkéa since May 2009. The department focuses on improving IT service quality and encompasses various services including user assistance and client service management. Prior roles at Crédit Mutuel Arkéa include IT Manager for the CREDITS service, overseeing the maintenance and operation of banking applications and managing a team of 16. Additionally, Pascal has served as a project manager for significant internal projects and was responsible for the AGIOS application. Previously, experience includes project management and development work at EDS, an HP Company, for Alcatel Business System, and an internship at Alcatel-Lucent, complemented by an engineering degree in Telecommunications and a technology degree in Electronics from ESIEE Paris.