Berkeley Baker Jr

Senior Manager Of Client Success at Arkus

Berkeley Baker Jr has had a long and varied career. Berkeley started in 2000 as a Development Intern at Oral Health America, where they were taught the Raiser's Edge database and worked on the "Smiles Across America" campaign. In 2005, they became a Development Coordinator at St. Joseph's Carondelet Child Center, where they controlled the Raiser's Edge fundraising database and assisted with coordinating fundraising events. From 2006 to 2007, they were a Teacher of 2nd and 3rd grades at Chicago Public Schools, where they were responsible for whole class instruction and coordinated choir events and fundraising opportunities. In 2007, they began their career as a vocalist at Stitely Entertainment. From 2008 to 2010, they were a vocalist at Great Life Music. In 2010, they became the Manager of Data Services/ Salesforce Administrator at Chicago Public Media, where they oversaw the station's Salesforce CRM, managed the data services team, and assisted in the station's financial reporting. From 2016 to 2017, they were a Consultant at Heller Consulting, where they served as general support to various clients who needed support with ongoing Salesforce issues. In 2017, they became a Delivery Team Manager at Arkus, Inc., where they were a business partner to clients and led a team of Arkus Consultants. Berkeley was responsible for overseeing their direct reports through hands-on training, technical support, and continuous coaching. In 2018, they began working as a vocalist at Union Music LLC.

Berkeley Baker Jr's education history includes attending Prairie Hills Junior High, St. Ignatius College Prep from 1994 to 1997, University of Missouri-Columbia from 1997 to 1998, and Columbia College Chicago from 1999 to 2002, where they earned a BA in Marketing/Music. Berkeley has also obtained numerous certifications from Salesforce, including Salesforce Certified Pardot Specialist (2020), Salesforce Nonprofit Cloud Consultant (2019), Salesforce Community Cloud Consultant (2018), Salesforce Certified Sales Cloud Consultant (2017), Salesforce Certified Service Cloud Consultant (2017), Salesforce Certified Advanced Administrator (2017), Salesforce Certified Administrator (2016), and Salesforce Certified Platform App Builder (2016).

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Timeline

  • Senior Manager Of Client Success

    January 1, 2024 - present

  • Delivery Team Manager

    July, 2017