Joshua Gatchell

Joshua Gatchell is an experienced operations and management professional, currently serving as Operations Manager at ARL Network since February 2022, where responsibilities have included managing carrier relations and sales. Prior experience includes serving as Abstract Vendor Manager at ServiceLink, focusing on timely project completion and vendor relationships, and as a Complaint & Appeal Analyst at Aetna, where analysis of grievance cases for Medicare members was key. Earlier roles at Aetna also included Customer Service Representative duties, emphasizing member satisfaction. Joshua holds a Bachelor of Business Administration from Pittsburgh Technical College and a High School Diploma from West Allegheny High School.