Tom Bailey

Tom Bailey is a seasoned professional in customer success management with extensive experience in client engagement and support. Currently serving as a Senior Customer Success Manager at Arlo Training Management Software since November 2020, Tom has excelled in retaining and expanding existing customer relationships. Prior roles include Senior Performance Strategist at Convertus, where Tom focused on revenue growth through customer engagement and team training, and a series of positions within the Customer Success team, including Senior Customer Success Specialist and Customer Success Specialist. Earlier experience includes consultancy at Geoplan Spatial Intelligence Limited, providing tailored technical support and training to clients. Tom holds a Bachelor's Degree in Geography from Sheffield Hallam University and A Levels in Geography, Chemistry, Physics, and Physical Education from Blessed William Howard Catholic High School.