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Tom Bailey

Senior Customer Success Manager at Arlo Training Management Software

Tom Bailey is a seasoned professional in customer success management with extensive experience in client engagement and support. Currently serving as a Senior Customer Success Manager at Arlo Training Management Software since November 2020, Tom has excelled in retaining and expanding existing customer relationships. Prior roles include Senior Performance Strategist at Convertus, where Tom focused on revenue growth through customer engagement and team training, and a series of positions within the Customer Success team, including Senior Customer Success Specialist and Customer Success Specialist. Earlier experience includes consultancy at Geoplan Spatial Intelligence Limited, providing tailored technical support and training to clients. Tom holds a Bachelor's Degree in Geography from Sheffield Hallam University and A Levels in Geography, Chemistry, Physics, and Physical Education from Blessed William Howard Catholic High School.

Location

Derby, United Kingdom

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Arlo Training Management Software

Less admin. More training. Manage course scheduling, registrations, payments, website, CRM, and reporting—all in one powerful and easy-to-use platform. Try for free now at https://www.arlo.co Offer the entire registration experience using Arlo. Create simple registration forms for free events, complex forms for conferences, and everything between. Accept payments, issue invoices, and manage transfers, cancellations, and refunds. Arlo manages all event information and resources: one place, online, and accessible wherever you are. Track tasks, record notes, send emails, print name labels, manage waiting lists, and more. Use Arlo’s flexible integration options to set your web designers free. Integrate Arlo with other business applications for seamless marketing and management. Easily manage online presentations, such as live webinars for sales and training, and self-paced e-learning. Manage information about existing clients in Arlo, and easily run campaigns to target potential customers. Arlo is a fully featured customer relationship management tool.


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Employees

51-200

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