Moriah Marcelo

Moriah Marcelo is a professional with extensive experience in customer service and social media management. Currently serving as a Social Media Associate at Arlo Technologies, Inc. since September 2022, Moriah also held the role of Customer Care Advocate. Prior to this, Moriah worked at Cognizant as a Team Lead and at Shopee in a similar capacity. With a background as an Operations Supervisor at Everise, Moriah focused on coaching team members and ensuring quality service through data analysis and call evaluations. Early career roles included Quality Assurance, Guest Relations Officer, and Customer Service Representative for an airline company in the United States. Moriah holds a Bachelor of Arts in Journalism from the Polytechnic University of the Philippines, obtained in 2017.