Chai Patel currently serves as a Customer Satisfaction Manager at Arm, a position held since February 2025. Prior to this role, Chai worked at Imagination Technologies as both a Sales Enablement Manager and Business Operations Manager from August 2022 to February 2025, where duties included managing product portfolios and aligning business objectives with engineering teams. Chai also has a significant tenure at Arm from August 2016 to July 2022, first as a Staff Operations Specialist focused on governance and operational effectiveness, and previously as a Senior Data Analyst providing insights through data analysis across multiple departments. Earlier career experience includes roles such as Programme Manager at Gryphon Research Ltd. and Project Manager at the Office for Public Management, along with project coordination positions. Chai holds a Bachelor of Science (BSc Hons) in Genetics from UCL, obtained between 1999 and 2002.
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