Simon Deacon is a results-driven IT professional with extensive experience in IT Service Support Delivery and Project Management. Presently, Simon serves as the Magazine Editor for Village Magazine, leading a volunteer community group and optimizing operations through automation and effective stakeholder management. Simon's past roles include serving as a Service Owner and Senior Technical Service Delivery Manager, where significant contributions included leading ITIL processes, streamlining operations, and achieving substantial cost savings. Currently pursuing an MBA in Cyber Security at Wrexham University, Simon continually seeks to drive operational success and enhance service quality within the IT landscape.
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