Taylor Todd

Taylor Todd has held a number of roles in the customer service industry since 2010. Their most recent role is Director of Claim Resolution at Armadillo, a position they have held since 2022. Prior to this, they were a Customer Success Manager at Armadillo. From 2017 to 2020, they were a Resolution Specialist Manager, Resolution Analyst Manager, Resolution Analyst Supervisor, Authorization Representative, and Customer Service Representative at Fidelity National Home Warranty. In 2020, they were also a Journey GYP Leadership Institute at Gwinnett Young Professionals. From 2010 to 2015, they were a Client Expert & Engagement Coach and Communication Representative Manager at SiMar Inc and Jeff Cole Family Entertainment, respectively.

Taylor Todd began their educational journey in 2014 when they enrolled in Georgia Gwinnett College to pursue a Bachelor's degree in Business Administration and Management, General. Taylor completed their Bachelor's degree at Georgia Gwinnett College in 2015. In 2015, Taylor Todd enrolled in Gwinnett Technical College to pursue another Bachelor's degree in Business Administration and Management, General. Taylor is currently still enrolled at Gwinnett Technical College and is expected to complete their Bachelor's degree in 2022.