Olivia McCafferty is an experienced customer success professional with a strong background in operations and team leadership. Currently serving as a Customer Success Operations Manager at Armis since September 2021, Olivia previously held roles within the same organization as Coordinator and Intern. Notably selected for a competitive Customer Success Apprenticeship at SV Academy, Olivia received extensive training in customer engagement and data management. Prior experience includes managing operations as Flagship Branch Manager at Enterprise Holdings, where Olivia achieved the highest operational profit and significantly increased account revenue through strategic relationships. Additional roles in customer service and operations at various companies have further honed Olivia's skills in enhancing customer satisfaction and team performance. Olivia holds a Bachelor of Science in Biology from the State University of New York College at Potsdam.
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