Yakov Hasidim is a seasoned technical support professional with extensive experience in network and systems management. Currently serving as a Tier 3 Support Engineer at Armis since January 2021, Yakov has a strong background in delivering high-quality support services across the EMEA region and configuring complex networks. Prior roles include Tier 2 Technical Support Engineer at CyberArk and Technical Support Engineer at Radware, where Yakov provided critical technical assistance and managed product deployments. Yakov's career began at 012 as a NOC Engineer and progressed to NOC Team Leader at Orange, responsible for monitoring backbone systems and network mapping. Educational credentials include a CCNA certification from Cisco Networking Academy and a degree in Electrical and Electronics Engineering from Ort Bialik.
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