Ravi Kumar Gupta is a seasoned Technical Support Manager at ArmorCode Inc. since January 2025, with a strong background in customer management and service delivery optimization. Prior to this role, Ravi held positions including Manager of Software Support at GreyOrange, where expertise in automation was demonstrated, and as Assistant Manager at WNS Global Services, overseeing IT service management for the airline industry. Earlier experience includes serving as a Service Management Specialist at Orange Business Services and as a Senior Analyst at HCL Technologies, focusing on critical incident and problem management. Ravi holds a B.Tech in Computer Science from Abes Engineering College and has a solid educational foundation from Army Public Schools in Lucknow and Pune.
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