Vincent R.

Vincent R. is a seasoned luxury retail leader with over a decade of experience in customer experience management. Currently serving as the Manager of Retail Customer Experience at ARMRA®, Vincent builds and scales retail support functions while optimizing CRM systems to enhance customer interactions. Previously, Vincent held managerial roles at prominent brands such as Shiseido, MAKE UP FOR EVER, John Hardy, and Barneys New York, where they drove significant improvements in customer satisfaction and operational efficiency. Vincent earned a Bachelor of Business Administration from Montclair State University in 2010.